If you are having only one user account, then probably it’s an administrator account. Have you tried downloading the driver from manufacturer's website and installing it? Cheers, Ben.Īre you getting the same access denied error message as mentioned by Ricardo? If not what is the exact error message that you get? We’d be happy to help if you need any further assistance. ![]() Try these steps and let us know the results. Refer to theseĪ) Press Windows key + X and click on device manager.Ĭ) Right click on the Bluetooth adapter and select properties.ĭ) In the driver tab, click on “update” to update the Bluetooth driver. If the issue still persists, I would suggest you to try updating the driver from device manager and check. Right click on the driver file and select “run as administrator” and then install the driver. Once you have logged in to the administrator account, In this case, I would suggest you to log into a user account with Administrator privileges and then install the driver. If you are trying to install the driver from a user account that has limited access. ![]() How did you try to restore all the drivers?įrom what you have described it appears that the Bluetooth drivers are not installed due to restricted access. ![]() I see that this is your first post in this forum, welcome to the Microsoft Community forum.Īre you installing the driver from a standard user account?
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